These terms apply to orders placed through the form at nld.sklepzbankami.pl.
The seller of the product is FizjoManufaktura Szkolenia sp. z o.o., Gryfińska 1, 60-192 Poznań, Poland, VAT ID (NIP): 7792560763, company register (KRS): 0001062420, statistical number (REGON): 526617041.
Contact for orders: kontakt@stawianiebaniek.pl.
These terms cover the products available in the form:
A courier charge of 23 EUR is added per parcel. One parcel holds up to 4 cupping glasses, so an order of 5 to 8 pieces is sent in two parcels and charged twice, and so on.
Orders from this form are shipped to European Union countries only. You choose your country from the list in the form. For any destination outside the European Union, please write to kontakt@stawianiebaniek.pl.
This form is intended for participants of our trainings. Access is granted with a password that belongs to a given training, not to an individual person. You receive that password during your training.
The e-mail address you enter in the form is used to identify and confirm your order. It is not used to check your access.
An order is considered accepted for processing once the system has saved it and the confirmation e-mail has been sent or prepared.
If a product is temporarily out of stock, a person with access to the order form can join the waiting list by choosing the product and the number of pieces.
Joining the waiting list is not an order, it does not reserve the product and it does not commit you to buy.
When the product is available again, we send an e-mail notification to the people on the list, in the order in which they joined, up to the number of pieces available.
The notification does not guarantee a purchase. What decides is the stock of the product at the moment the order is placed.
You can leave the waiting list at any time by writing to kontakt@stawianiebaniek.pl.
The only payment method for this form is a bank transfer in EUR. There is no card payment and no online payment.
In the confirmation e-mail you receive your order number, the final amount, our IBAN and our SWIFT/BIC code.
The payment reference must be exactly the same as your order number, for example S101, and the amount transferred must match the amount shown in the confirmation. Without a matching reference we cannot connect your transfer to your order.
Any charges your own bank or an intermediary bank adds to an international transfer are not included in the amount shown in the form and are paid by you.
You receive the invoice electronically, at the e-mail address given in the form.
You can choose an invoice issued to a private person or an invoice issued to a company. For a company invoice we need the company name and the VAT number.
We dispatch your order within 7 days of your payment arriving on our account. We will make every effort to send it sooner.
The parcel is sent by courier to the address given in the form. The delivery time after dispatch depends on the courier and on your country.
If you need to change your contact details, your invoice details or your delivery address, please write to kontakt@stawianiebaniek.pl as soon as possible, quoting your order number.
If you are a consumer, you have the right to withdraw from the contract under the applicable law, unless a statutory exception to the right of withdrawal applies.
Complaints can be submitted by e-mail to kontakt@stawianiebaniek.pl. Please include your order number, a description of the matter and your contact details.
The personal data you provide in the form is processed in order to handle your order, issue the invoice, ship the product, contact you about your order and meet the seller’s legal obligations.
Detailed information about data processing is set out in the privacy policy.
Matters not covered by these terms are governed by the applicable provisions of Polish law.
The seller may update these terms. Orders placed before a change are governed by the terms in force at the moment the order was placed.